Non-Discrimination & Accessibility Notice

Non-Discrimination & Accessibility Notice

Non-Discrimination & Accessibility Notice – Spanish

May 2024

Baylor Miraca Genetics Laboratory complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin,
age, disability, or sex (including pregnancy, sexual orientation, and gender identity).

Baylor Genetics provides free:

  • Aids and services to patients with disabilities to communicate effectively with us, such as:
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
    • Qualified sign language interpreters.
  •  Language services to patients whose primary language is not English, such as:
    • Information written in other languages.
    • Qualified interpreters.

If you need these services, contact 1-800-411-4363.

If you believe that Baylor Genetics has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age,
disability, or sex (including pregnancy, sexual orientation, and gender identity) in the provision of laboratory services, you can file a grievance with:

Millie Johnson, Compliance Director
2450 Holcombe Blvd
Grand Blvd Receiving Dock
Houston, TX 77021-2024

1-800-411-4363 (ask for Compliance)

compliance@baylorgenetics.com

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office
for Civil Rights Complaint Portal at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW, Room 509F, HHH Building
Washington, D.C. 20210

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at https://www.hhs.gov/ocr/complaints/index.html.