Patient Billing

Our goal is to make genetic testing accessible, transparent, and individualized to all patients.


Baylor Genetics is in-network with many insurance companies, and more than likely, we’re in-network with yours, too. Click on the “In-Network Plans” tab below to find out.

To find out your estimated out-of-pocket costs:

  1. Contact your physician to fill out the Patient Insurance Benefit Verification Form.
    • Out-of-pocket cost varies based on your individual
  2. Your physician will submit the form to Baylor Genetics for verification.
  3. Once verification is complete, our team will contact you and your physician to discuss the estimated out-of-pocket cost, payment options, and financial assistance, if requested.


Cash pricing is available when insurance is not an option. Please contact us for pricing questions at 1.866.848.4228.

Pay My Bill

Use our online Payment Portal to make a payment or pay for testing ahead of time.

If you would like to send payment along with your sample, we accept the following:

  • Checks / Money orders (Payable to Baylor Genetics)
  • Wire Transfers

Billing questions? Call our billing team at 1-800-411-4363.

Contact Us

  • Aetna HMO*
  • Aetna Elect Choice
  • Aetna QPOS
  • Aetna Select
  • Aetna Managed Choice POS
  • Aetna Choice POS II
  • Aetna Open Access Student MC
  • Aetna Signature Administrators
  • Aetna Joint Claims Administration
  • Aetna Passport to Healthcare
  • Aetna PPO
  • Aetna National Advantage
  • Aetna National/First Health Network
  • AmeriGroup Kansas
  • AmeriGroup Texas
  • Anthem California
  • Anthem Connecticut
  • Anthem Georgia
  • Anthem Indiana
  • Anthem Kentucky
  • Anthem New England
  • Anthem New Hampshire
  • Anthem Missouri
  • Anthem Ohio
  • Anthem Virginia
  • Anthem Wisconsin
  • BeechStreet – PPO
  • BlueCross BlueShield of Arizona
  • BlueCross & BlueShield TX Blue Essentials HMO*
  • BlueCross & BlueShield TX PAR Indemnity
  • BlueCross & BlueShield TX Health Select
  • BlueCross & BlueShield TX PPO – Blue Choice
  • BlueCross & BlueShield of Illinois PPO
  • Community Health Choice – Community Marketplace
  • FedMed
  • Harvard Pilgrim Health Care
  • Health Spring-Renaissance IPA
  • Humana Commercial PPO
  • Humana HMO*
  • Humana POS
  • Humana EPO
  • Humana HMO Premiere*
  • Humana Choice Care Commercial PPO
  • Humana Choice Care POS
  • Humana Military – Tricare*
    • (New Tricare East, including North and South regions)
  • Mail Handlers Benefit Plan
  • Maine Community Health Option
  • Memorial Hermann Health Solutions Inc. Choice
  • Memorial Hermann Health Solutions Inc. EDGE
  • Memorial Hermann Health Solutions Inc. PPO
  • Molina Health Care of Texas HMO
  • MultiPlan
  • OSU Health Plan
  • Ped-I-Care (Florida)
  • Physicians Health Plan of Northern Indiana (PHPNI)
  • POMCO [Government]
  • Scott & White Health Plan HMO
  • Scott & White Health Plan PPO
  • Seton Health Plan PPO
  • Seton Health Plan EPO
  • Stratose [Network]
  • SummaCare Ohio
  • Texas Children’s Health Plan
  • Texas Health and Human Services [Government]
  • Three Rivers Provider Network
  • United Healthcare [Commercial]*
  • United Healthcare Empire Plan (New York)
  • Wellmark Iowa
  • Wellmark South Dakota

The Medicaid policies listed below require prior authorization by an ordering provider.

Effective immediately, TX Medicaid and TX Managed Medicaid will no longer process prior authorizations or provide reimbursement for testing that is non-covered by the TX Medicaid fee schedule.

Examples include 81415, 81416, 81479, 81228, 81229, 81460, and 81465, which primarily affect Whole Exome Sequencing (WES), Chromosomal Microarray Analysis (CMA,) Comprehensive Mitochondrial Analysis, and any testing coded with 81479.

Always double check the most recent TX Medicaid fee schedule before requesting a prior authorization.

  • BlueCross & BlueShield TX CHIP
  • BlueCross & BlueShield TX STAR
  • BlueCross & BlueShield TX STAR Kids
  • Community Health Choice Inc. CHIP
  • Community Health Choice Inc. STAR
  • Cook Childrens Health Plan CHIP
  • Cook Childrens Health Plan STAR
  • Dell Children’s Health Plan CHIP
  • Dell Children’s Health Plan STAR
  • Molina Health Care of Texas CHIP
  • Molina Health Care of Texas STAR
  • Molina Texas Medicaid STAR+PLUS
  • Scott & White HealthPlan Medicaid CHIP
  • Seton Health Plan STAR
  • Seton Health Plan CHIP
  • Superior HealthPlan CHIP
  • Superior HealthPlan Medicaid
  • Superior HealthPlan STAR
  • Superior HealthPlan STAR Kids
  • Superior HealthPlan STAR Health
  • Superior HealthPlan STAR+PLUS
  • UnitedHealthcare Community Plan of Texas

State Medicaid

  • Alabama
  • Arizona
  • California
  • Colorado
  • Delaware
  • Georgia
  • Florida
  • Indiana
  • Iowa
  • Kansas
  • Maine
  • Maryland
  • Michigan
  • Missouri
  • Nebraska
  • New Mexico
  • New Jersey
  • New York
  • North Carolina
  • Oklahoma
  • Pennsylvania
  • South Carolina
  • Tennessee
  • Texas
  • Wisconsin
  • Virginia

We are a certified Medicare provider. The patient must meet Medicare’s specific testing criteria for genetic tests. A completed Advanced Beneficiary Notification (ABN) form is required if the patient does not meet the criteria. 

*Requires prior authorization by an ordering provider.